Praca w hotelarstwie Dodano: 2017-12-13 Odsłony: 147
Nazwa firmy: Hotel Raffles Europejski Warsaw - Pracuj.pl About Accorhotels
We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. AccorHotels provides an extensive offer to students including complementary brands—from luxury to economy - that are recognized and appreciated around the world for their service quality: Raffles Hotels & Resorts, Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel, Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1. We are committed to a culture in which our colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and rich culture, we are consistently recognized as a top employer and a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. For more information, please visit accorhotels.jobs and frhi.com/careers.
Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
Raffles Europejski Warsaw, scheduled for opening in 2018, not only brings a new luxury hotel to this fast changing city, but also heralds the next chapter for one of the city’s most iconic and best loved buildings. It will offer its guests 106 luxurious rooms and suites, Europejski Grill restaurant, legendary Long Bar and Lourse Warsaw Patisserie. The hotel will also house a Raffles Spa featuring six treatment rooms and an indoor pool.
If you are looking for a dynamic environment for growth, please join us as: Zastępca Kierownika Recepcji
Miejsce: mazowieckie / Warszawa
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Opis stanowiska: Summary of Responsibilities:
Reporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead and manage all aspects of the Front Office department and ensure all service standards are followed
Maximize rooms revenue through participating in yield management meetings and implementing\supporting agreed upon Revenue Management strategies and practices
Handle guest concerns and react quickly, logging and notifying proper areas
Control room availability, room types, accuracy of room count and rate categories
Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met
Conduct regularly scheduled departmental meeting
Manage the departmental budget
Balance operational, administrative and Colleague needs
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned Wymagania: Qualifications:
Previous leadership experience required
Previous Property Management System experience required
Computer literate in Microsoft Windows applications required
University/College degree in a related discipline preferred
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times Forma kontaktu: Zainteresowanie osoby prosimy o przesłanie CV poprzez przycisk Aplikuj
Wyrażam zgodę na przetwarzanie przez Hotel Raffles Europejski Warsaw moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez Hotel Raffles Europejski Warsaw moich danych osobowych na potrzeby przyszłych rekrutacji.
Informujemy, że skontaktujemy się wyłącznie z wybranymi osobami
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